Assistant Manager - Ocean Export (Mumbai)

The Assistant Manager - Ocean Exports is responsible for managing end-to-end export shipments, ensuring timely execution of bookings, documentation, customs compliance, carrier coordination, and customer communication. The role requires close collaboration with customers, carriers, overseas offices, and internal stakeholders to ensure smooth movement of export cargo. 

• Manage freehand, nomination, and locally sold ocean Export enquiries for BB, OOG, Standard Container shipments, ensuring end-to-end shipment execution as per customer and company SOPs.
• Prepare and verify shipping instructions (SI), Bill of Lading drafts, VGM submissions, and export documentation.
• Knowledge of handling Exports to USA/EU
• Ensure accuracy of commercial invoices, packing lists, shipping bills, certificates, and other export-related documents.
• Handle carrier and vendor relationships, including shipping lines, NVOCCs, CHAs, transporters, shippers, and overseas partners, to ensure smooth operations and service continuity.
• Monitor booking placement, with shipping lines, NVOCCs, CHAs, transporters,
• Partner with local sales teams to support customer communication, resolve operational issues, conduct carrier/customer business reviews, and contribute to business growth initiatives.
• Ensure strict compliance with customer SOPs, internal policies, and AIT operational KPIs, while supporting additional responsibilities as required by business needs.
• Complies with all policies and standards
• Performs other duties as assigned

• A team player who works well with others – being respectful to our teammates is a Core Value
• A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
• Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills We Hope to See:

• Bachelor’s degree, or equivalent degree in Business Administration, Marketing and Sales, or a related field.
• 5-6 Years of experience in a similar role. 
• Bachelor's Degree in Logistics, Supply Chain, International Business, or related discipline.
• Strong basic math and geography skills, with the ability to analyze numerical data, identify patterns, and draw logical conclusions.
• Working knowledge of DG/GDP requirements; CargoWise proficiency preferred (Basic Cargo knowledge an advantage).
• Sound understanding, or ability to quickly learn, ocean freight movement, vendors, container types, equipment, Incoterms, regulatory requirements, pricing, service routings, and shipment profitability.
• Basic knowledge of country regulations and AIT policies/procedures, with a focus on risk mitigation for customers and the company.
• Effective verbal communication and interpersonal skills, with the ability to interact confidently in one‑on‑one settings.
• Strong time‑management skills to meet deadlines in a fast‑paced, high‑volume environment.
• Demonstrated team orientation, respect for colleagues, and alignment with core values.
• Strong work ethics with a sense of ownership, accountability, and independence.
• Growth mindset with a continuous improvement approach and openness to change.
• Strong customer service orientation, with the ability to build and sustain internal and external relationships.

About AIT Worldwide Logistics:

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 45 years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, Middle East and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.  Learn more about AIT Worldwide Logistics, our culture and core values in action here.  

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled.  If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.

In addition to base compensation, AIT offers a growing suite of competitive benefits to help our teammates realize their full financial, well-being, personal and professional potential.

AIT Worldwide Logistics benefits available across all global markets

• Vacation/holiday time
• Global employee support program
• Mindfulness tools
• Professional development
• Company events and gatherings
• Five paid volunteer hours through our AIT Cares program

Our competitive employee benefits packages may vary by region and country.