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The Service Desk Technician II is responsible for providing high-quality technical support to employees within a modern, cloud-based work environment. The role focuses on resolving complex incidents and service requests escalated from the Level 1 Service Desk organization.
The incumbent supports a modern digital workplace based on Microsoft 365, Entra ID, Intune, Windows 11, mobile devices, and cloud platforms. The role also plays an active part in cybersecurity, automation, knowledge management, Digital Employee Experience (DEX), and continuous service improvement according to ITIL 4 principles. The Service Desk Technician II leverages AI-enabled tools such as Microsoft Copilot to resolve incidents more quickly, enrich knowledge, and continuously improve the user experience.
As Operations Agent Road, you will coordinate and execute international road freight shipments end to end, ensuring customer requirements are met through accurate quotations, scheduling, documentation, tracking, and billing in line with SOPs, KPIs, and regulatory requirements. You will proactively manage shipment status and exceptions, collaborate with customers, partners, and internal teams, and ensure full compliance with safety, security, and Dangerous Goods regulations while contributing to a safe work environment.
As Ocean Export Forwarder, you are responsible for the full operational and administrative handling of outbound ocean freight shipments. You act as the main point of coordination for shipments entrusted to AIT Belgium, ensuring end-to-end execution from booking to final departure. The role involves daily interaction with clients, subcontractors, agents, and internal departments, and requires a proactive and detail-oriented approach to meet strict deadlines, legal requirements, and customer expectations.
You work under the guidance of the Ocean Export Manager and contribute to AIT’s commitment to operational excellence, compliance, and high customer satisfaction.
The Global Containerized Ocean Freight Analyst supports the global ocean team with performance reporting, executive-ready PowerPoint slide decks, leadership insights, and cross-functional ocean freight projects. The role translates containerized ocean data into clear recommendations that improve visibility, service, cost, profitability, and decision-making across the global network. A minimum of 5 years of ocean freight experience is required, together with a strong interest in applying AI responsibly to reporting, analysis, and process improvement.
The Operations Agent High -Tech will be responsible for a multitude of global operational duties including quoting, tracking & tracing, vendor/agent relations, problem resolution, and high-level customer service. Special expertise and experience in international air operations, QMS compliance, ocean service liaison and report generation.
This role is responsible for the development, implementation and management of Data Center White Glove Services within the organization. The position focuses on executing technical site surveys, designing logistics and operational solutions for data center projects, supporting White Glove teams, and executing training programs to ensure consistent, high-quality service delivery. The role acts as a key interface between customers, operations, suppliers and technical teams.
The HR & Administration Executive will be responsible for overseeing day-to-day office administration, facilities management, employee lifecycle support, immigration coordination, compliance activities, and general HR operations across the UAE. The role requires a highly organized and proactive professional who can effectively manage multiple priorities while ensuring compliance with UAE regulations and company policies.
The Sustainability Data Analytics Specialist II is responsible for supporting and enhancing AIT's global sustainability program. The role will focus on analyzing and reporting carbon emission, identifying opportunities for emission reduction, and ensuring compliance with relevant environmental regulations and standards.
As International Operations Agent you will be responsible for the effective coordination, progress monitoring, and management of all communication related to the daily import and export of international freight‑forwarding shipments into and out of the United Kingdom. You will oversee shipment handling across all transportation modes - air, ocean, and surface - ensuring that all activities are carried out in line with customer requirements and the contractual agreements in place.
As Specialist Air Freight you will handle order processing and shipment registration, while organizing freight and customs handling activities, including import control. You will prepare and monitor offers, ensure accurate customer billing, and manage special orders as well as complaints. You will support and advise customers and agents, prepare delivery bills and customs documentation, and monitor deadlines to secure timely execution. In addition, you will maintain performance statistics, document and optimize workflows, support supervisors in various projects, and manage documentation, filing, and general administrative tasks.
The Global Customer Accounts Manager II manages their company's relationships with consumers and other businesses. They are also in charge of making sure their company is strategically positioned to engage new clients.
As Specialist Ocean Freight you will ensure the smooth and timely processing of import shipments, while maintaining accurate documentation of all procedures and processes. You will support and advise customers, carry out customs clearance, and handle correspondence with customers, agents, and service providers. You will prepare offers, follow up on quotations, conduct sales negotiations, and ensure correct invoicing. In this role you will monitor deadlines, manage general organizational and administrative tasks, and process Dangerous Goods shipments in full compliance with applicable regulations. You will also contribute to a safe and healthy work environment by reporting any unsafe or unhealthy conditions and suggesting improvements.
The Deputy Manager - Operations (Field & Delivery) is responsible for leading field delivery operations, customer site execution, transportation coordination, warehouse interface and service-quality governance on behalf of AIT. The role manages supervisors and field resources deployed at customer sites, airports, warehouses, distribution centers and project locations, ensuring safe, timely, compliant, and high-quality delivery execution.
The incumbent acts as the operational escalation point between customers, transport vendors, warehouse partners, customs brokers, airlines and internal operations teams. The role requires strong ownership of delivery KPIs, team supervision, exception management, vendor performance, customer communication, and continuous improvement in field operations.
The Customs Broker will serve as the first contact for AIT colleagues and customs authorities with regards to customs related queries. This role will ensure optimal, smooth, and timely customs clearance processes.
The Operations Agent Ocean is responsible for coordinating the day-to-day import/export of international ocean freight forwarding shipments into and out of the EU across all modes of international transportation based upon customer requests.
The Assistant Manager - Ocean Exports is responsible for managing end-to-end export shipments, ensuring timely execution of bookings, documentation, customs compliance, carrier coordination, and customer communication. The role requires close collaboration with customers, carriers, overseas offices, and internal stakeholders to ensure smooth movement of export cargo.
The Business Development Manager is responsible for creating, growing and managing an account base. Accountable to directly identify and initiate development efforts. Develop and execute a field sales business plan that will achieve the corporate revenue goals.
Accountable to directly identify and initiate business development opportunities
Earn our customers’ trust. Passionately value co-workers. Actively Engage in our communities. Always conduct ourselves ethically. High Performance at a world class level.
As a Business Development Manager, you will be responsible for creating, expanding, and managing an account base specifically within air and ocean freight services. You will identify and develop new business opportunities while executing a strategic field sales plan to drive revenue growth. This role requires strong market knowledge, proactive relationship-building, and the ability to present tailored freight solutions that meet diverse customer needs.
Overview: As Manager Air Import you will ensure the smooth and timely processing of all import shipments, maintaining full oversight of operational flow and proactively resolving any exceptions as they arise. You will also be responsible for optimizing and safeguarding the documentation of all procedures and processes, making sure that standards are consistently applied and continuously improved. In addition, you will maintain and further develop relationships with existing customers, while also taking an active role in acquiring new customers and expanding the commercial footprint of the department.
This role is responsible for overseeing the daily financial operations of the freight forwarding business, ensuring accurate accounting, cash flow management, profitability reporting, statutory compliance, and effective credit control. The role supports operational and commercial teams by providing financial insights and maintaining strong internal controls.
As Operations Agent Export, you will coordinate and execute international air freight shipments end to end, ensuring customer requirements are met through accurate quotations, scheduling, documentation, tracking, and billing in line with SOPs, KPIs, and regulatory requirements. You will proactively manage shipment status and exceptions, collaborate with customers, partners, and internal teams, and ensure full compliance with safety, security, and Dangerous Goods regulations while contributing to a safe work environment.
The Supervisor Export is responsible for overseeing the day-to-day performance and development and training of the team, management and development of the Export service, and acting as a point of direction and support to the Export team. Additionally, this role involves managing relationships with service providers and partners, being the liaison for vendors to manage shipment bookings, ensuring timely transfers from logistics providers' warehouses and onward to final destinations, as appropriate, as well as support local management and sales in maintaining the customer relationships, providing support in tenders, cost calculations, onboarding of new clients and sales.
This role is responsible for coordinating and executing end-to-end supply chain and marine logistics activities supporting vessels, shipyards, and drydock operations across the GCC and Gulf region. The role ensures timely procurement, customs clearance, transportation, warehousing, vessel deliveries, and operational support while maintaining compliance with JAFZA, port, customs, and client requirements.
Sicherstellung des reibungslosen Ablaufs (Export) der verantwortlichen Kunden
As Specialist Air Freight you will handle order processing and shipment registration, while organizing freight and customs handling activities, including export control. You will prepare and monitor offers, ensure accurate customer billing, and manage special orders as well as complaints. You will support and advise customers and agents, prepare delivery bills and customs documentation, and monitor deadlines to secure timely execution. In addition, you will maintain performance statistics, document and optimize workflows, support supervisors in various projects, and manage documentation, filing, and general administrative tasks.
The Customs Operator / Declarant is responsible for the accurate and timely preparation, submission, and follow-up of customs declarations and related formalities. This role requires solid knowledge of customs and VAT regulations, tariff classification, and operational compliance. The declarant works under the supervision of the Customs Manager and supports all legal and procedural obligations within the customs domain, always operating in line with AIT’s core values: integrity, reliability, and compliance excellence. |
The Global Implementation Manager is responsible for managing the implementation of global logistics solutions for key customers. This role ensures seamless onboarding of new business, process standardization, and operational excellence across regions. The manager will work closely with internal stakeholders, including sales, operations, IT, and account management, to design scalable and efficient solutions that meet customer requirements.
The Global Implementation Manager is responsible for managing the implementation of global logistics solutions for key customers. This role ensures seamless onboarding of new business, process standardization, and operational excellence across regions. The manager will work closely with internal stakeholders, including sales, operations, IT, and account management, to design scalable and efficient solutions that meet customer requirements.
The Warehouse Specialist is responsible for processing shipments in a safe and efficient manner, ensuring operational excellence, high efficiency, and customer satisfaction.
Sorting, packing, loading, and unloading freight and managing shortages/damages with a CDR report prepared.
AIT Worldwide Logistics Dubai is seeking an Executive - Air Freight that will coordinate the day-to-day export & import of international freight forwarding shipments into and out of the UAE based on customer requests. The Executive - Air Freight's primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
The Warehouse Specialist is responsible for processing shipments in a safe and efficient manner, ensuring operational excellence, high efficiency, and customer satisfaction.
Sorting, packing, loading, and unloading freight and managing shortages/damages with a CDR report prepared.
Join our Life Science operations team and play a key role in the movement of critical healthcare shipments. As a Life Science Specialist, you will coordinate international import and export, ensuring customer orders are delivered quickly and efficiently through road and courier services to meet urgent patient demands.
The Business Development Manager is responsible for creating, growing and managing an account base. Accountable to directly identify and initiate development efforts. Develop and execute a field sales business plan that will achieve the corporate revenue goals. Accountable to directly identify and initiate business development opportunities
Earn our customers’ trust. Passionately value co-workers. Actively Engage in our communities. Always conduct ourselves ethically. High Performance at a world class level.
This is a field-based remote role. We are looking for individuals to be located in central Italy (from Bolognia to Rome area).
As International Operations Agent you will be responsible for the effective coordination, progress monitoring, and management of all communication related to the daily import and export of international freight‑forwarding shipments into and out of the United Kingdom. You will oversee shipment handling across all transportation modes - air, ocean, and surface - ensuring that all activities are carried out in line with customer requirements and the contractual agreements in place.
The Operations Agent – Cruise Services is responsible for coordinating the day-to-day import/export of international freight forwarding shipments across air, road, and sea transportation based upon customer requests. He/she will provide special expertise in international cruise services operations.
The Operations Agent Hi-Tech will be responsible for a multitude of global operational duties including quoting, tracking & tracing, vendor/agent relations, problem resolution, and high-level customer service. Special expertise and experience in international air operations, QMS compliance, ocean service liaison and report generation.
The Operations Agent Hi-Tech will be responsible for a multitude of global operational duties including quoting, tracking & tracing, vendor/agent relations, problem resolution, and high-level customer service. Special expertise and experience in international air operations, QMS compliance, ocean service liaison and report generation.
As the Branch Manager, you ensure an optimal and smooth operational execution in your area of responsibility, are accountable for the local P&L, leadership, and operational oversight in your respective Branch. You ensure best in class, quality service, customer compliance, satisfaction and operational proficiency that results in growth and profitability, meeting the country strategic goals and objectives.
As the Financial Reporting & Compliance Manager Europe, you are responsible for statutory financial reporting, transfer pricing compliance, and fiscal reporting across AIT’s European operations. The role ensures full compliance with local statutory, tax, and statistical reporting requirements while supporting senior finance leadership with high-quality external reporting and compliance oversight. The role works closely with the Finance Director – Europe, Senior Financial Controller, and supports the VP Finance – Europe from a compliance standpoint.
As a Business Development Manager, you will be responsible for creating, expanding, and managing an account base specifically within air and ocean freight services. You will identify and develop new business opportunities while executing a strategic field sales plan to drive revenue growth. This role requires strong market knowledge, proactive relationship-building, and the ability to present tailored freight solutions that meet diverse customer needs.
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